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Workshop: +372 509 8457

Avariiautoremont

Services

Post-accident car services in Tallinn

Passenger cars, SUVs and vans. One place for towing, insurance, bodywork, paint and servicing – in English.

Process

How the insurance claim process works with us

We handle the paperwork, agree the repair with your insurer and do the work. We keep you informed at every stage.

  1. 1

    Bring the car in for inspection

    Bring the damaged car to us at Telliskivi 57D at a time that suits you, Mon–Fri 8:30–17:30. On site we copy your documents, fill in the claim notice (kahjuteade) and send it to the insurer. If the car cannot be driven, our tow truck will collect it.

  2. 2

    Inspection and photos

    We photograph and document every bit of damage. If the vehicle is safe to drive, you can keep using it until we call you in for the repair. If the car is not roadworthy, we keep it in our secure car park.

  3. 3

    Repair estimate

    We prepare a repair estimate (CABAS) and send it to the insurance company together with the claim file.

  4. 4

    Repair authorization from the insurer

    The insurer reviews the file and issues a repair authorization letter (garantiikiri). If there is a police investigation, this can take longer.

  5. 5

    Ordering parts

    We contact you ourselves, agree on the repair date and whether you need a courtesy car (asendusauto), and order the parts.

  6. 6

    Repair

    We restore the damaged panels and parts to manufacturer standards. You get a courtesy car for the duration of the repair.

  7. 7

    Quality check and handover

    We check the finished work, wash and clean the car and call you to pick it up. All work is covered by a 1-year warranty.

Need help with your car? We will find the right solution

Towing 24/7, insurance claims, body and paint work, dent removal, car repair and servicing — all in one place.

Confidence in your choice

Your car. Our responsibility.

BCA Autoekspert OÜ has received the Financial Excellence 2026 badge and an A credit rating.

A

Company credit rating

Financial Excellence 2026
Financial Excellence 2026 certificate: BCA Autoekspert OÜ, A credit rating View certificate
Financial Excellence 2026
Financial Excellence 2026 certificate: BCA Autoekspert OÜ, A credit rating
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